Quick Answers

Frequently
Asked Questions

Everything you need to know about shopping and consigning with us.

  • When can I bring clothing to consign?

    We accept clothing on Mondays, Wednesdays, and Fridays between 10:00 AM and 4:30 PM.

  • Can I bring items on Tuesday?

    No, we do not accept any consignments on Tuesdays. This gives our team time to process and merchandise incoming pieces.

  • How many clothing items can I bring?

    You may bring up to 8 garments per visit. All clothing must be clean, pressed, and on hangers.

  • Do I need hangers?

    Yes, all clothing must be brought in on hangers and not in bags or boxes to prevent wrinkling and allow us to process items efficiently.

  • Can I email photos of home goods?

    For larger furniture pieces, we require photos before approval. You can email them to cherylwygt2@gmail.com. Small home goods can be brought in during regular intake hours.

  • How do furniture submissions work?

    Please email photos from all angles, including dimensions and any known manufacturer details. Once approved, we will schedule a drop-off appointment. Note that our staff cannot assist with unloading, so you must bring help.

  • What percentage do consignors receive?

    Consignors generally receive 40% of the final sale price. For furniture requiring pick-up by our recommended independent moving company, the split is 50% based on our current agreement.

  • What happens to unsold items?

    Clothing remains on the floor for 60 days (30 days at full price, 30 days at 50% off). Furniture, home goods, and jewelry generally remain for 90 days. Unsold items can be picked up or donated according to the consignor agreement.

  • How long are sold items held for buyers?

    Sold items may be held for up to 4 days. After that, restocking or storage policies may apply.

Need More Help?

Still Have Questions?

Review our detailed consignment guidelines or reach out to us directly.